timtighe35@gmail.com
617.784.0088
Hi, I’m Tim. I’m a product designer who builds clear, intuitive digital experiences. With a background in industrial design and architecture, I bring systems thinking and strong craft to turn complex problems into simple, accessible flows. I work iteratively through research, testing, and collaboration to create products that feel seamless, inclusive, and genuinely useful.
Experience
Led user research to identify unmet needs, reduce product risk, and inform roadmap priorities through interviews, workflow analysis, and usability testing.
Owned the end-to-end UX for a new health and wellness product, defining journeys, prototyping core flows, and validating direction through testing.
Redesigned information architecture for a complex air quality platform, making technical data easier for non-expert users to navigate and act on.
Drove a 28% increase in client inquiries by restructuring page hierarchy, clarifying messaging, and reducing friction in the primary conversion flow.
Translated complex stakeholder and technical requirements into clear, structured solutions that balanced user needs, feasibility, and compliance constraints.
Developed documentation and presentations that clarified design rationale, aligned distributed stakeholders, and supported faster decision-making.
Navigated tradeoffs across client goals, code requirements, and operational feasibility to move projects forward under tight timelines.
Bartender
Managed high-volume service across 150+ guest shifts, balancing speed, accuracy, and customer experience in a fast-paced environment.
Built strong communication, prioritization, and situational judgment through constant front-line customer interaction and real-time problem-solving.
General Manager
Led day-to-day operations for a $6M+ location, managing a 30+ person team and overseeing performance in a high-volume environment.
Used operational and customer performance data to improve service quality, retention, and team effectiveness through continuous process improvement.
Education
UX Design Certificate
Designlab UX Academy
Massachusetts College of Art and Design
Architectural Design
Boston Architectural College
